Delivery Information

All goods and services that are virtual in nature will be provided within 1 hour, except in the event of a pre-order for an upcoming game iteration (Tale). In that case the launch date — and therefore the availability of your purchase — is clearly displayed on the website.

If the game is in a "pre-order" state then you may request a full no-questions-asked refund. As soon as you log into your account for the first time via the game, the goods and/or services are considered delivered and no refund is available.